Privacy Policy
GDPR Compliance for LusticaProperty.com
1. Introduction
LusticaProperty.com is committed to protecting your privacy in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR). This website is managed by private individuals, not a company.
2. Data Controller
The data controllers are the individuals operating this website. For any inquiries regarding your personal data, you may contact:
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Phone: +381 64 2387 152, +381 62 300 124
3. Data We Collect
We collect personal data in the following ways:
- Direct Communication: Via email or phone when you contact us.
- Website Usage: We use Umami Analytics to collect anonymized usage statistics. No cookies or personal data are collected through this tool.
4. Legal Basis for Processing
We process your personal data on the following lawful basis:
- Consent: When you contact us directly via email or phone, you provide explicit consent to process your contact details for communication purposes.
- Legitimate Interests: To understand general visitor behavior through anonymized website analytics using Umami Analytics.
5. How We Use Your Data
Your personal data is used solely to:
- Respond to your inquiries via email or phone.
- Analyze website performance using Umami Analytics. This tool does not track individual users, does not store personal data, and does not use cookies.
6. Analytics (No Cookies Used)
We use Umami Analytics, a privacy-focused, cookie-free tool, to gather aggregated data about website usage. All information is fully anonymized and hosted on servers within the European Union. No personal data is collected, stored, or transferred through this analytics service.
7. Cookies
This website does not use cookies. We do not employ any third-party services that place cookies on your device or track your behavior.
8. Data Sharing
We do not share your personal data with any third parties. Umami Analytics is hosted in the EU and does not collect or share personal data.
9. Data Retention
We retain your personal data only as long as necessary to:
- Respond to your inquiries.
- Fulfill the purposes described in this policy.
10. Your Rights
As a data subject under the GDPR, you have the following rights:
- Right of access to your personal data;
- Right to rectification of inaccurate or incomplete data;
- Right to erasure ("right to be forgotten");
- Right to restriction of processing;
- Right to data portability;
- Right to object to processing;
- Right to withdraw your consent at any time.
To exercise any of these rights, please contact us via email or phone (see section 2).
11. Supervisory Authority
If you believe your data has been processed unlawfully, you have the right to lodge a complaint with your local Data Protection Authority. If you are based in Montenegro, this is the Agency for Personal Data Protection and Free Access to Information (AZLP). Website: https://azlp.me
12. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data. While we take security seriously, please be aware that no system can guarantee absolute security.
13. International Transfers
All website data, including analytics, is hosted within the European Economic Area (EEA). No personal data is transferred outside the EEA.
14. Changes to This Policy
We may update this policy occasionally. All changes will be posted on this page, and you are encouraged to review it regularly.
15. Contact Us
To exercise your rights or raise a concern about how your data is handled, contact:
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Phone: +381 64 2387 152, +381 62 300 124